GenuineIN’s Support team is here to guide users, institutions, and partners with responsive, knowledgeable help—ensuring smooth onboarding and uninterrupted access to our secure ecosystem.
We’re here to help you with any questions or issues. Our goal is to provide a seamless experience as you connect, validate, and grow.
Get help with registration, email verification, and login issues.
Assistance updating your profile or managing your verified credentials.
How to connect with educational institutions or employers.
Learn how we protect your data and ensure privacy.
Facing technical difficulties? Get in touch for platform issues.
Answers regarding plans, payment methods, and billing.
Fill out the form below and our team will get back to you shortly.